Rates
Timeline
Processing
0-1 business days after payment confirmation
FedEx 2-Day
1-2 business days after hand-off to carrier
Tracking
Sent after the shipping label is generated
Packaging
All orders ship in discreet, unmarked packaging. No product names or company branding on the exterior. Temperature-sensitive items ship with appropriate cold-chain protection when required.
Package Protection
For lost, damaged, compromised, or incorrect shipments, contact us within 48 hours of delivery or expected delivery at [email protected]. Keep photos, packaging, tracking, and order emails until the claim is resolved. See our Refund Policy for full details.