FOR RESEARCH PURPOSES ONLY
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FAQ

Last updated: May 23, 2026 · Peppu Studio LLC

What is Peppu Labs?

Peppu Studio LLC operates Peppu Labs, a U.S. research-compound storefront for in-vitro laboratory research only. Products are cataloged laboratory reference materials for research purposes only.

What is the intended use for Peppu compounds?

All compounds are supplied for in-vitro laboratory research workflows. For research purposes only.

Do products include lab verification?

Each batch is tied to third-party analytical documentation when available. Product pages show CoA status, and batch documents are archived as they become available.

How much is shipping?

Shipping is free on U.S. orders. Orders ship by FedEx 2-Day after payment confirmation and processing.

When do orders ship?

Processing is typically 0-1 business days after payment confirmation. FedEx 2-Day transit is usually 1-2 business days after carrier hand-off.

Do you ship outside the United States?

No. Peppu Labs ships within the United States only.

Can I pay with crypto?

Yes. Crypto routing is available at checkout and currently includes a 5% discount when selected.

Do you accept Visa, Mastercard, American Express, or Apple Pay?

Hosted card rails for Visa, Mastercard, American Express, and Apple Pay are being configured through the payment provider. If a card rail is unavailable at checkout, contact support and we will route the order manually when possible.

Do you accept PayPal and credit cards?

PayPal and Credit Card are presented inside the secure payment popup when the hosted provider is available. If a provider option is unavailable, checkout shows an unavailable message instead of collecting payment.

Do you accept returns?

No returns are accepted for delivered research compounds. Damaged, incorrect, or lost-in-transit orders are handled under the Refund Policy.

How do I contact support?

Email [email protected] or text (307) 998-3184. SMS only: owner is deaf, so Peppu does not take phone calls. Support hours are Mon-Fri 09:00-17:00 MT.

Contact

Support: [email protected]
SMS only · owner is deaf · (307) 998-3184
Support hours · Mon-Fri 09:00-17:00 MT